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Frequently Asked Question?

1.How can I track my courier/parcel?

Ans. You can track your courier using our courier tracking service.It is easy to track courier which will update you about the courier tracking.

2.What kind of Logistic solution i can track?

Ans. You can track multimodal Express Distribution and Supply Chain Solutions courier using our courier tracking service.It is easy to track Gati courier which will update you about the courier tracking status.

3.What if there is no one available to receive the courier at the recipient location?

Ans.You can call the courier company and ask for the courier company to deliver on the nearby address.It depends on the courier company.Normally,courier company asked for the reference person id proof before delivering the courier/parcel to them.

4.How do I contact support of GATI-KWE?

Ans.You can call GATI-KWE toll free number 1800-180-4284 or send us an e-mail at customerservice@gatikwe.com or can write us using our Gati Tracking Contact Us .

5.How do I schedule a pick up online?

Ans.You can schedule a pickup from any of the location serviced by GATI-KWE. and To avail this service you need to go to My GATI-KWE section and click on Pickup request and fill a small form provided there which contains all the details required for the pick up.

6.How to become business partners of GATI-KWE?

Ans. Yes,You can become a franchisee, vendor or associate of GATI-KWE by filling a form on the Gati-KWE site . Go to Join Us to get more details about this.

7.Is it possible for courier company to deliver the package on weekends and public holidays?

Ans. No, Courier company normally not deliver on weekends and public holidays.

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